Tracking order

Order Tracking Process

At ZephyrSoie, we make it easy for you to track your order every step of the way. Here's how our order tracking process works:

  1. Order Confirmation: Once your order is placed, you'll receive an email confirmation with your order details.
  2. Processing: Your order will be processed within 1-2 business days. You'll receive a notification when your order ships.
  3. Shipping Notification: When your order ships, you'll receive an email with your tracking number and carrier information.
  4. Tracking Your Package: Use the provided tracking number to monitor your package's journey.
  5. Delivery: Your order will be delivered to the address you provided during checkout.

How to Track Your Order

To track your ZephyrSoie order:

  1. Locate the tracking number in your shipping confirmation email
  2. Visit the carrier's website or use a universal tracking service
  3. Enter your tracking number in the designated field
  4. View your package's current status and estimated delivery date

Universal Package Tracking

For convenient tracking across multiple carriers, we recommend using:

17Track - A reliable global package tracking platform that supports most international carriers.

How to use 17Track:

  1. Go to 17Track.net
  2. Enter your tracking number in the search box
  3. Click "Track" to view detailed shipping information
  4. Optionally create an account to save multiple tracking numbers

Need Help?

If you're having trouble tracking your order or if your tracking information hasn't updated for several days, please contact our customer service team through our Contact Us page. Be sure to include your order number and tracking information for faster assistance.

Important Notes

  • Tracking information may take 24-48 hours to appear after shipment
  • Delivery estimates are provided by carriers and may vary
  • International shipments may experience additional customs delays
  • Always verify your shipping address before placing your order